Skip to main content

Welcome to autoGMS

Everything you need to master your garage operations -- from first setup to advanced workflows. Comprehensive guides for the automotive management platform built in and for the Gulf region.

What is autoGMS?​

autoGMS is a garage management system designed to give workshop owners full control over their daily operations. It handles bookings, technician assignments, customer communication, inventory, invoicing, financial reporting, and marketing -- all from a single web-based dashboard.

Whether you run a single bay or manage a multi-location operation with fleet accounts, autoGMS scales to fit. Every feature is designed around real garage workflows, so you spend less time in software and more time turning wrenches.

How These Docs Are Organized​

The documentation is structured around five areas that mirror how you will use autoGMS day to day.

Getting Started​

Set up your garage, configure your dashboard, and launch your online booking link.

  • Dashboard Overview -- Understand the main dashboard, navigation, and key metrics at a glance.
  • InstantBook Setup -- Create a 24/7 booking link you can share on WhatsApp, Instagram, your website, or anywhere your customers are.

Booking Management​

Control how bookings flow through your garage -- from creation to completion.

  • Manage Bookings -- The complete bookings page: list view, calendar view, reminders, service plans, status transitions, and row actions.
  • Walk-in & Manual Bookings -- Create bookings from the dashboard for walk-ins, phone calls, and fleet drop-offs using the quick booking panel or the full booking page.
  • Booking Rules & Settings -- Configure same-day bookings, auto-confirm logic, daily capacity limits, fleet mode, supported vehicle types, and customer email notifications.

Operations​

Manage your team, services, and daily workflow.

  • Customers -- Customer profiles, vehicle history, communication logs, and lifetime records.
  • Job Cards -- Track active jobs, upload documents, manage technician assignments, and update customers in real time.
  • Technicians -- Your team roster: skills, proficiency levels, concurrent job limits, and performance tracking.
  • Smart Dispatch -- Intelligent technician assignment that scores and ranks your team based on skill match, workload balance, and vehicle preference.
  • Pre-Inspection -- Digital vehicle inspections with photo capture, condition scoring, and customer-facing reports.
  • Service Reminders -- Automated reminders that bring customers back for scheduled maintenance and follow-up services.
  • Service Catalog -- Define your service menu, set per-vehicle-type pricing, track revenue per service, and manage bulk price updates.

Business Management​

Track your finances, manage inventory, and understand your numbers.

  • Inventory -- Parts and supplies tracking with low-stock alerts, consumption patterns, and job-level allocation.
  • Purchase Orders -- Create, send, receive, and close purchase orders with multi-vendor support, landed costs, and receiving workflows.
  • Invoicing & Payments -- Generate invoices, record payments, and manage outstanding balances.
  • Expense Tracking -- Log business expenses, categorize spending, and monitor operational costs.
  • Financial Reports -- Revenue breakdowns, account balances, and exportable financial summaries.
  • Analytics -- Performance dashboards with revenue trends, booking volumes, technician utilization, and custom KPIs.
  • Garage Settings -- Your garage profile, operating hours, team management, and billing configuration.

Marketing & Growth​

Bring in new customers and keep existing ones coming back.

  • Marketing Campaigns -- Run targeted campaigns via email, SMS, and WhatsApp to drive bookings.
  • Reviews Management -- Collect, monitor, and respond to customer reviews from one place.
  • Fleet & Business Accounts -- Manage corporate and fleet customers with dedicated accounts, vehicle rosters, and batch booking workflows.
  • MOT Dashboard -- Track MOT expiry dates, send reminders, and convert due vehicles into bookings with one click.
  • Receptionist -- Front-desk tools for managing walk-ins, phone enquiries, and customer check-ins.

Quick Start​

If you are setting up autoGMS for the first time, here is the recommended order:

  1. Configure your garage -- Set your operating hours, team members, and business details in Garage Settings.
  2. Add your services -- Build your service catalog with pricing in the Service Catalog.
  3. Set your booking rules -- Configure capacity limits and confirmation preferences in Booking Rules.
  4. Set up your technicians -- Add your team and configure their skills for Smart Dispatch.
  5. Launch your booking link -- Share your InstantBook link and start accepting online bookings.

Need Help?​

  • Browse the full documentation using the sidebar navigation
  • Email our support team: support@myautogms.com
  • Visit the Help Center
  • Book a live demo or consultation

Built in the UAE. Trusted by workshops across the Gulf.