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Inspection Workflow

autoGMS supports three inspection stages. They are designed to match the way a garage receives a vehicle, checks it before work starts, and signs it off before completion.

The Three Inspection Stages

StageWhen it happensWhat it is for
Vehicle Check-InWhen the vehicle arrivesRecord the vehicle condition at arrival before work starts.
Pre-Work InspectionBefore or during serviceCapture photos, videos, odometer reading, and a vehicle checklist. This can be shared with the customer.
Final Quality CheckBefore the job is completedConfirm the job has passed the workshop's final sign-off.

What Each Setting Controls

Go to Booking Settings and open Inspection Workflow.

SettingWhat it requires
Require vehicle check-inStaff must record the vehicle's arrival condition before work can start.
Require pre-work photosStaff must add the required vehicle photos before work can start or be completed.
Require pre-work checklistStaff must complete the vehicle checklist before work can start or be completed.
Require final quality checkStaff must complete the final quality check before the job can be marked completed.

For most garages, use this setup:

  • Turn on Vehicle Check-In if your service advisor receives vehicles before technicians start work.
  • Turn on Pre-Work Photos to protect against damage disputes.
  • Turn on Pre-Work Checklist if technicians should document vehicle systems before starting work.
  • Turn on Final Quality Check if a manager or senior technician must sign off before completion.

Where To Turn Them On

  1. Open your garage in autoGMS.
  2. Go to Bookings.
  3. Click Settings.
  4. Find Inspection Workflow.
  5. Turn on the inspection requirements your garage wants to enforce.
  6. Save the Booking Settings page.

The Inspection Policy section in Garage Profile is a read-only summary. Use Booking Settings to change the active requirements.

Good to know: Older organization-level pre-work inspection settings may still appear as a legacy fallback. For current workflow rules, Booking Settings is the source of truth.